So, comc hat sich zu folgendem Kommentar herabgelassen:
Das hilft jetzt eigentlich auch nicht weiter...Hello Sebastian,
Thank you for your patience. We sincerely apologize for the delay in getting your order shipped. COMC has recently been experiencing order delays due to a variety of factors, most notably due to emergency expansion of our infrastructure in Washington State in order to accommodate the unprecedented growth seen in the hobby over the past year. This has been a massive logistical undertaking for our business over a necessarily short period of time and has regrettably caused some orders placed in February and March or earlier to fall significantly behind our stated shipping estimates. We still possess these ordered items in our inventory and have every intention of shipping these orders out as soon as we are feasibly able. Some customers are seeing orders placed more recently being shipped before the affected orders due to our expanded infrastructure now being largely in place, allowing current and future orders to be unrelated to and unaffected by these delays.
As resolving our backlog of delayed orders is an extremely complex task given our current circumstances, I am unable to provide an updated estimated shipping date for your order. I still anticipate that it will ship soon, as we continue to work through the backlog by completing the transfer of pending items to our new facility. If you no longer wish to wait for your order, simply let me know and I will be happy to immediately cancel and fully refund your order. Please kindly note that waiting for your order to ship or cancelling your order are the only available options at this time.
I hope this helps provide insight into the challenges that COMC is currently navigating. Please feel free in the meantime to place additional orders if you would like, as orders placed going forward are being shipped according to our currently advertised shipping timeframes. We appreciate your continued patience as we eagerly prepare for further growth in 2021 and a return to offering the best experience for buying and selling collectibles online.
Please navigate to https://www.comc.com/shipping to view our current estimated packaging and delivery timeframes. Tracking information is automatically provided for domestic orders when the order is shipped.
Please also see our Service Updates and Changes by reviewing this blog post: https://blog.comc.com/2021/04/08/comc-service-updates/
Thank you for your patience and understanding. Please let me know if you have any further questions.
COMC Customer Service